Management and Commerce Departments

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    Factors influencing job satisfaction amomg public healthcare employees at Elim Hospital Limpopo Province
    (2013-05-08) Maguga, Simon Gifty
    This study investigates factors influencing job satisfaction among public healthcare employees at Elim Hospital, Limpopo Province. Relationships have been reported between job satisfaction, productivity, absenteeism and turnover among healthcare employees and as such it affects employees' organizational commitment and the quality of healthcare services. The aim of the study was to determine the factors influencing job satisfaction among healthcare professionals at Elim Hospital. Variables such as opportunity to develop, responsibility, patient care and staff relations were found to be significantly influencing job satisfaction and there was a significant positive association between job satisfaction and opportunity to develop, responsibility, patient care and staff relations for both clinical and clinical support staff. In this study, both quantitative and qualitative research methods were used to gather information through the utilization of a questionnaire. The study was conducted mainly to confirm the result obtained. The results of the study have assisted to reflect factors that could be influencing the health workers to leave Elim Hospital. One hundred and twenty (120) questionnaires were issued to the health professionals. Major findings of the study are the following: • The study found a low level of job satisfaction among the healthcare workers surveyed. Almost 80% were dissatisfied or highly dissatisfied with their job. • Factors found to be significantly associated with job satisfaction were, opportunity to develop, responsibility, patient care and staff relations. • The study found a significant positive medium correlation between staff relations, patient care, and responsibility, opportunity to develop and job satisfaction. • Almost three-quarters of participants (73.8%) did not think that their income was a reflection of the work they do. Major recommendation were drawn from the study. These included: • Encourage teamwork by rewarding teams: Allowing managers to facilitate and promote team-building exercises to enhance communication, productivity and job satisfaction. Team incentives should be addressed by rewarding teamwork. • Ensuring job satisfaction by respecting, rewarding, nurturing and upholding these skilled and trained employees fairly is also recommended the authorities should: Recognise individual growth and fairly reward good ideas. Respect experience and qualifications above legislative requirements in order to ensure that the most suitably qualified people are placed in specialised positions. • The human resource practitioners in the public service should be knowledgeable and supportive of the health profession, vacancies should be filled quickly and the recruitment process should be speeded up. In-service training should be provided to ensure the competencies of the health workers are of high standard at all times.