Department of Public and Development Administration

Permanent URI for this community

https://univendspace.univen.ac.za/handle/11602/1956

Browse

Now showing 1 - 20 of 99

Embargo
A digital transformation framework for improved institutional efficacy in the Department of Home Affairs
(2026-05-19) Mudzusi, Takalani Nancy; Munzhedzi, P. H.; Mahole, E.
The study focuses on the effects of digital transformation on the institutional efficacy of the Department of Home Affairs (DHA) in South Africa, Vhembe District with a purpose of developing a digital transformation framework to improve institutional efficacy. Digital transformation is recognised globally as a key driver of public sector reform, reshaping government operations and service delivery. The Department of Home Affairs, responsible for critical services such as identity management and immigration, has increasingly adopted digital technologies to enhance efficiency, accessibility, and transparency. South Africa’s broader government strategy and the Coronavirus Disease 2019 (COVID-19) pandemic have further highlighted the need for integrated digital initiatives and institutional changes to support sustainable transformation. With the rapid advancement of technology, digital transformation has become integral to how institutions operate, affecting efficiency, productivity and public service delivery. Despite the benefits of automation and improved processes, challenges related to technological readiness, workforce skills and coordination remain significant. The study seeks to understand how these technological changes influence the Department’s ability to function effectively and deliver services efficiently. Utilising a pragmatism paradigm, the study adopts a descriptive research design and employs a mixed-methods approach, combining both quantitative and qualitative data collection. Quantitative data is gathered through questionnaires targeting administrators of the Department of Home Affairs in the Vhembe District as well as the community members as users of service. Qualitative data is obtained through interviews with Managers and Supervisors of the Department of Home Affairs in the Vhembe District. Adopting non-probability sampling, the study employs convenience and purposive sampling methods to select participants. Data is analysed using statistical and qualitative analysis. Quantitative data is analysed using statistical tools facilitated by International Business Machinery (IBM): Statistical Product and Services Solution (SPSS) version 29.0 to generate outputs such as frequencies and percentages, which were further presented using Microsoft Excel through tables, graphs and charts to enhance visual interpretation of the findings and qualitative data analysed using descriptive qualitative content analysis with a narrative presentation approach to systematically interpret participants’ response. The findings of the study reveal that the Department of Home Affairs has adopted digital transformation through the introduction of digital systems and platforms, marking a shift from traditional paper-based processes, although some services remain only partially digitalised. Digital transformation improves institutional efficacy by enhancing administrative efficiency, accuracy, coordination and decision-making within the Department, while also improving public access to services, reducing waiting times and improving the speed and quality of service delivery. Initiatives such as the “War on Queues” demonstrate the Department’s efforts to implement digital transformation for improved client service. However, system downtime, poor network connectivity, outdated infrastructure, limited digital skills, inadequate training and low levels of public awareness, particularly in rural areas, continue to hinder the effective utilisation of digital systems. The study further finds that insufficient technical support and resources affect the reliability and efficiency of digital systems, highlighting the need for continuous updates and maintenance, improved infrastructure and capacity development. The study concludes that while digital transformation has contributed to improvements in institutional efficacy, its full potential has not yet been realised. The study therefore recommends the Digital Transformation Institutional Efficacy Framework (DTIEF), which emphasises organisational readiness, effective leadership and governance and the integration of digital technologies into institutional processes. Furthermore, the study recommends strengthening digital infrastructure, enhancing training and capacity building, increasing public awareness, improving technical support and fostering partnerships with technology providers, universities and other stakeholders to support sustainable and inclusive digital transformation.
Embargo
A proposed model for the efficacy of land restitution in attaining land reforms in Vhembe District Municipality
(2026-05-19) Tshivhase, Hanedzani Miriam; Mahole, E.; Matloga, S. T.
The issue of land ownership and restitution is a crucial one in South Africa. The need to propose a model for the efficacy of land restitution in attaining land reforms in South Africa has become necessary. The necessity has arisen from numerous government reports on land reform, political parties’ arguments, and parliamentary debates on land ownership, which are among the priorities of most black people, as indicated in the Freedom Charter of the African National Congress (ANC) of 1955. The new democratic era has brought significant changes to South Africa. However, South Africa still facing challenges regarding land issues, such as how to redistribute land and restore it to those who were unjustly deprived of their rightful ownership during the apartheid regime. The study focused on the Vhembe District Municipality in Limpopo Province, South Africa. The study employed a mixed-methods research design, integrating quantitative and qualitative methods. The pragmatic paradigm was used in this study. The researcher used a field research design. This study used purposive and simple random sampling to select respondents. Two data collection instruments were used, namely, research questionnaires and interviews. The reason for selecting a structured questionnaire and an open-ended interview schedule was to obtain sufficient, relevant information for the study. Two methods of data analysis were used, namely, descriptive statistics and thematic analysis. The ethical issues observed in this study entailed conducting research that benefits respondents or participants in positive ways, doing no harm to research respondents or participants, and ensuring that research respondents or participants are not harmed. The findings reveal that despite constitutional and legal commitments, the restitution process remains slow, fragmented, and often ineffective in transforming land ownership and livelihoods. This study contributes to the broader land reform discourse by recommending practical reforms, including capacity-building for Communal Property Associations (CPAs), institutional realignment, and improved community participation. It advocates a more people-centred, coordinated approach to land restitution, ensuring that policy intentions translate into meaningful social and economic outcomes. This research highlighted systemic obstacles, policy deficiencies, administrative shortcomings, and socio-political intricacies that impede the success of land restitution and land reform. The results underscore the necessity of strong legal frameworks, participatory governance, equitable and context-sensitive compensation strategies, capacity development, and comprehensive monitoring and evaluation systems. By integrating theoretical knowledge with practical solutions, this research provides recommendations, outcomes, and enhances the overall effectiveness of land restitution efforts. Based on the study's findings, the Integrated Administrative Efficacy Model for Land Restitution is proposed as a framework to enhance the effectiveness of land restitution implementation in the Vhembe District Municipality, Limpopo Province. The model integrates the core administrative functions of policy formulation, organisational arrangements, human resource management, financial administration, operational management, and accountability mechanisms, addressing institutional capacity constraints, governance fragmentation, and post-settlement support deficiencies in Vhembe District Municipality’s land restitution programme.
Embargo
Administrative challenges in Land Reform: the case of Vhembe District of Municipality
(2026-05-19) Mavundadavhi, Unarine; Takalani, Hulisani; Mafunisa, M. J.
This research explored the administrative obstacles that impede the effective execution of land reform in the Vhembe District Municipality of South Africa. While land reform was designed to redistribute land, rectify historical injustices, and promote inclusive rural development, its implementation has been sluggish, fragmented, and hampered by persistent governance issues. Utilising Institutional Theory as a framework, the study examined how bureaucratic inefficiencies, capacity constraints, poor institutional collaboration, and conflicts between formal processes and customary authority hinder the effectiveness of land redistribution and restitution initiatives. A qualitative case study approach was employed, involving semi-structured interviews with government officials, traditional leaders, and community beneficiaries. The results showed that administrative and procedural delays, such as centralised record systems, protracted vetting processes, and insufficient staffing, considerably slow down land claim processing. The research highlighted the fragmentation of institutions and overlapping responsibilities between the Department of Agriculture, Land Reform and Rural Development, local municipalities, and traditional councils, which leads to duplication of efforts, mistrust, and inconsistent communication. There were also significant deficiencies in post-settlement support and monitoring, leaving many beneficiaries without the necessary technical assistance, financial resources, and ongoing guidance, causing stagnation and underutilization of restituted land. Furthermore, the study found that reliance on the willing-seller/willing-buyer model contributes to market-driven delays, inflates land prices, and allows landowners to delay or resist negotiations. In conclusion, the administrative challenges faced in Vhembe are systemic, stemming from issues with institutional alignment, resource limitations, and governance complexities. The study recommends enhancing administrative capacity, improving cooperation among governmental and traditional authorities, decentralising approval processes, boosting post-settlement support, and reevaluating market-based land acquisition methods. This research adds to the existing conversation on public administration, land governance, and rural transformation by stressing that effective land reform requires not only changes in policy but also efficient, collaborative, and community-focused administrative practices. Ultimately, the study advocates for a more human-centric approach to land reform that considers the experiences, aspirations, and challenges faced by beneficiaries.
Embargo
An Analysis of the Strategies to promote Ethical Behaviour in Local Government: A Case of Thulamela Local Municipality
(2025-09-05) Ravhuanzwo, Shumani Maxwell; Zitha, H. E.; Lavhelani, N. P.
The study analyses the strategies to promote ethical behavior in local government, with a particular focus on Thulamela Local Municipality (TLM). TLM is one of the local municipalities constituting Vhembe District Municipality in the Limpopo province. The 1994 first democratic elections in South Africa demonstrated the country's dedication to human rights and prosperity. There are three spheres of government: national, provincial, and local. Local government has come a long way since then, but obstacles to service delivery have led to a loss of trust in municipal employees. Good governance is increasingly being threatened by systemic corruption, which results from the unethical behavior of municipal leadership. The strategies and recommendations to be provided in this research study serve as a light on the challenge of adherence to the prescribed ethical standards in service delivery by TLM and other local municipalities across the country. To better investigate strategies to promote ethical behavior by municipal employees in service delivery in TLM, the study utilized the public value theory, a qualitative approach (descriptive design and explorative design) and the constructivism paradigm. The study used purposive sampling to ensure precise sample collection. Primary data was collected using semi-structured interviews. Thematic and descriptive analyses were applied to the analysis of the qualitative data. The major findings of this study are that unethical behavior in TLM is manifested through corruption, nepotism, cadre deployment, political interference, and bribery; that lack of exemplary behavior by senior municipal officials and incompetent staff members are some of the causes of unethical conduct within TLM; that unethical behavior demotivates committed municipal officials; and that internal strategies for enhancing ethical conduct within the municipality are not effective. The study recommends that consequence management and the provisions of the codes of conduct must be enforced and that TLM stakeholders must report unethical behavior by municipal officials to external watchdog bodies such as the National Prosecting Authority and the Office of the Auditor General.
Embargo
An Analysis on the Impact of Service Delivery on Humam Rights: A Case of Vhembe District Municipality
(2025-09-05) Phangophango, Zwivhuya; Lavhelani, N. P.; Mbedzi, L.
The Constitution of the Republic of South Africa, 1996, provides that failure to provide services is a violation of human rights. In addition, Section 22 of the Constitution of the Republic of South Africa, 1996, forbids discrimination and guarantees freedom of trade, activity, and profession,emphasizing the connection between human rights and service delivery. It creates a framework for encouraging fair access to services and holds officials responsible for making sure that the provision of services satisfies the freedom, equality, and dignity guaranteed by the Constitution of the Republic of South Africa, 1996. This is a required activity, and people's human rights are infringed when they are denied these services. Moreover, failing to provide services to the public is not supported by the Constitution of the Republic of South Africa, 1996. It makes clear that everyone has the inherent right to dignity and the protection of the human rights. The study aims to analyze the impacts of service delivery on human rights in Vhembe District Municipality. Secondary data was sourced from the journal articles, municipal annual reports, legal framework, websites, library books, and the Constitution of the Republic of South Africa,1996, pertinent laws, and policies pertaining to human rights. The researcher used non-probability sampling and purposive sampling to collect secondary data for this study. Moreover, the study adopted desktop research. The literature on this subject has been examined in order to find common problems, patterns, and operational parallels with regard to how service delivery affects human rights in VDM. Thematic analysis was used to analyze secondary data collected. Significant gaps in access to essential services such as water, health-care, education, and power were shown by the analysis of service delivery in the Vhembe District Municipality. These gaps result in violations of core human rights, such as the right to dignity, health, and education. To overcome these gaps and protect human rights in the area, it is significant for the local government to consider infrastructure investment as a priority, enhance governance and accountability systems, transparency, and guarantee increased community involvement in decision-making. The study recommended the VDM to respect human rights by extending services to the communities.
Open Access
An investigation into the challenges facing municipalities in women empoernment: a case study of Ward 2 in Thulamela Municipality
(2012-05-22) Mamidze, Azwidali Alfred; Khwashaba, M. P.
This study was intended to investigate the challenges facing municipalities in women empowerment. The investigation was done on the selected individuals from both Thulamela municipality and ward 2 in Thulamela. The sample was drawn from the population using the purposive and systematic random sampling methods. Sixty five respondents were chosen as follows: four managers and twenty employees in Thulamela municipality, Fourty women under ward 2 in Thulamela and finally the ward 2 Councillor in Thulamela municipality. A single instrument for data collection was used. A questionnaire in (Appendix A) was handed out to concerned people. The analysis of data was mostly qualitative and based on relevant frequencies of response. SOME OF THE MAIN FINDINGS OF THIS STUDY WERE: • The majority of the respondents agreed that women were employed in low paid jobs during apartheid era. • It has been confirmed by 92,3% of the respondents when they agreed that gender equity act and policies created more jobs opportunities for the previously disadvantaged groups of women in particular. • Most of the respondents indicated that more women are employed in more decent jobs in democratic era than in apartheid period. • There are currently more projects that are established to empower women. • Majority of the respondents indicated lack of education as an obstacle to women empowerment. •Education for girls will promote women empowerment • Most of the respondents disagreed that uneducated women are recognized in women empowerment. • Most of the respondents disagreed that majority of the ward Counselors are women. • Combination of family and gender roles hamper women empowerment, this has been confirmed by 63,1% of the respondents. RECOMMENDATIONS As a result of the findings and conclusion, it has been realized that so many problems regarding challenges facing municipalities in women empowerment need to be addressed. The following are some of the recommendations made out of those findings. • Women need to be employed to top management positions and in more decent jobs through Affirmative action. • Gender equity act and policies must be implemented by both public and private sectors for more jobs creation as women empowerment. • Government should go on providing more projects aimed at women empowerment. • Women must also be given tenders for their economic stability. • There to be are educational programmes like ABET that need provided to women as they were previously disadvantaged in education. • Government should have campaigns aimed at discouraging teenage pregnancies.
Embargo
An investigation of the challenges of the Reconstruction Development Programme in the provision of low-cost houses: A case of Makhado Local Municipality, Limpopo Province, South Africa
(2025-05-16) Bonyane, Fulufhelo; Nekhavhambe, M. M.; Maemu, E.
The study focuses on the challenges facing Makhado Local Municipality in the provision of RDP houses. Housing plays a major role in the lives and development of citizens. Access to adequate housing is a basic human right. Delivery of houses satisfies the basic needs of the people, and houses were provided with the intention to completely destroy the apartheid. The provision of housing has remained a big challenge among the poorest communities. The study used a convergent parallel mixed method approach, which consists of qualitative and quantitative approaches. The reason for choosing this method is that it can be combined in such a way that quantitative and qualitative mixed methods retain their original structures and procedures. To achieve the objective of the study, non - probability sampling and its sub-type, the purposive sampling method were used by the researcher to select the samples. Interviews and questionnaires were utilised to collect data. Data collected through the questionnaires was analysed through: International Business Machinery (IBM): Statistical Product and Service Solutions (SPSS) latest version and the information was presented using graphical tabular form, frequencies and percentages. The data collected through interviews was analysed through thematic analysis and presented in narrative form. The Major findings of the study are:  The Municipality does not have enough financial and human resources to provide RDP houses  There is no transparency and fairness in the provision of RDP houses,  The Municipality does not interact with the community to ensure the effective provision of RDP houses.  Community members are not aware of the matters related to the delivery of RDP houses. The following recommendations are therefore made based on the findings of the study:  The researcher recommends that there must be enough financial and human resources for the provision of RDP houses,  Training should be provided to municipal officials so that they can know their responsibilities in the provision of RDP houses,  The study recommends that there should be transparency and fairness in the provision of RDP houses,  The study recommends that the Municipality should fully interact with the community to ensure the effective provision of RDP houses
Open Access
Application of ethics in the provision of municipal services in Makhado Local Municipality
(2024-09-06) Matodzi, Tshifhiwa Rejoyce; Munzhedzi, P. H.; Sethu, M. J.
Access to basic municipal services is a major challenge in South Africa. Section 152 of the Constitution of the Republic of South Africa, 1996, makes provision for municipalities to deliver basic services to their local communities. Local government plays an important role in ensuring that communities are provided with basic services. Research has shown that South Africa is experiencing challenges in providing basic services. This study focused on the application of ethics in the provision of municipal services in Makhado Local Municipality. The study was conducted at Makhado Local Municipality in Limpopo Province, South Africa. This study aims to evaluate the application of ethics in the provision of municipal services at Makhado Local Municipality and suggest recommendations on how to eradicate challenges regarding basic municipal services. The researcher utilised a mixed research method in which both qualitative and quantitative methods were adopted. A sample of 284 participants consisting of traditional leaders, selected community members, municipal staff members, and ward councillors was selected using probability sampling and non-probability sampling techniques. The instruments used to collect data were questionnaires and interview schedules. The quantitative and quantitative data were analysed using descriptive statistics and thematic analysis respectively. The main findings of this study indicate that the application of ethics has not significantly contributed to the improvement of municipal service delivery at Makhado Local Municipality. The main recommendations based on the findings are that decision-making on basic municipal services should be centred on ethics and that the municipality should aim to solve community issues in a sustainable manner rather than just following protocol.
Embargo
Asian Tigers Model as a strategy to achieve a developmental state in South Africa: a case of Thulamela Local Municipality
(2025-05-15) Mulaudzi, Witnes; Maemu, E.; Zitha, H. E.
This study sought to evaluate the Asian Tigers Model as a strategy to achieve a developmental state in South Africa, with specific reference to Thulamela Local Municipality. The term "Asian Tigers" refers to East Asian countries such as South Korea, Taiwan, China, and Singapore, which achieved rapid economic growth and industrialization from the 1960s onwards. These nations implemented key elements of the Asian Tigers Model, including export-oriented industrialization, strong government intervention, investment in education and technology, and strategic trade policies. By examining the historical context and unique challenges facing South Africa, this study aimed to evaluate the applicability of the Asian Tigers Model to South Africa’s development trajectory. The analysis considered the potential benefits, challenges, and adaptations necessary for successful implementation, highlighting lessons learned and policy implications for fostering sustainable economic development in South Africa. In this study, the researcher employed a mixed research methodology, utilizing both qualitative and quantitative approaches. The motive behind using the mixed method was to enhance validity by providing deeper understanding through qualitative insights and broader coverage via quantitative data, resulting in more comprehensive and reliable conclusions. To achieve the study's objectives, non-probability sampling and its sub-type, purposive sampling, were used by the researcher to select samples. For data collection, two methods were employed: a structured questionnaire and interviews. The data collected through the structured questionnaire were analysed and presented in graphical tabular form, frequencies, and percentages, while the data collected via interviews were analysed and presented in a narrative form. This study aimed to offer a nuanced understanding of how the Asian Tigers Model can be adapted and applied to promote sustainable economic development in South Africa, with a focus on Thulamela Local Municipality
Embargo
Assessing the Role of ICT Infrastructure in Enhancing EGovernance for Effective Service Delivery in Thulamela Local Municipality
(2026-05-19) Maduwa, Ngelekanyo Stanley; Takalani, Hulisani; Lavhelani, Nyawasedza Phellecy
This study aims to assess the role of ICT infrastructure in enabling or hindering effective e-governance within Thulamela Local Municipality. It also seeks to propose practical, context-specific solutions to improve ICT infrastructure and support the successful implementation of e-governance initiatives. Despite the growing global emphasis on digital transformation in public administration, Thulamela Local Municipality continues to face significant challenges in implementing and accessing e-governance services. A mixed-methods approach was adopted, combining quantitative surveys with qualitative interviews and focus group discussions to ensure a comprehensive understanding of the technical, administrative, and social dimensions of ICT-related challenges. The study reveals how inadequate ICT infrastructure limits the municipality’s ability to implement e-governance effectively and to engage the public through digital platforms. The findings contribute to academic literature and provide actionable recommendations for enhancing digital governance in rural and underserved municipalities such as Thulamela. The study highlights the critical role of ICT infrastructure in enabling e-governance and underscores the need for targeted interventions to improve digital service delivery in Thulamela Local Municipality. Theories that underpinned this study are the Technology Acceptance Model (TAM) and the Diffusion of Innovations (DOI) Theory.
Open Access
Challenges causing delay in the implementation of water project in Mutale Municipality and its impact on social life of the community: a case study of Tshipise/Dambale Water Project
(2013-05-20) Kwinda, Tshifhiwa Solomon; Khwashaba, M. P.
The aim of the study was to investigate the challenges facing the delay in the implementation of a water project and its impact on social life of the community using Tshipise / Dambale water project as a case study. Questionnaires were used to collect the data. The study was placed in both the quantitative and qualitative research paradigm. The researcher used a non-probability method and its subtype purposive sampling for the purpose of collecting from the respondents with accurate and relevant information. The populations involved in this study were local traditional leaders; civic members from Tshipise and Dambale villages; and water committee from Tshipise and Dambale villages who completed the questionnaire and the community development worker (CDW), Ward councillor, community liaison officer (CLO) who were interviewed. The study revealed that the municipality is obliged, by the law, to provide the community with water and also that the municipality is aware that the law binds them to provide the community with water. The studies also revealed that lack of capacity of contractors in the implementation of water project have delayed the implementation of water project. It was recommended that competent contractors with relevant skills need to be appointed to render a relevant service. It was also recommended that the municipality must undertake proper monitoring to ensure the contractor is doing what he or she is supposed to do.
Open Access
The challenges facing developmental local government in South Africa with specific reference to the Capricorn District Municipality in Limpopo Province
(2017-06) Hungwe, Nyasha Alex; Khwashaba, M. P.; Mahole, E.
i This study focused on the challenges faced by Developmental Local Government in South Africa with specific reference to the Capricorn District Municipality. Local government in South Africa has undergone significant and far-reaching changes. The Constitution of the Republic of South Africa 1996 stipulates that local government is no longer expected to render basic services only, but also to serve as an agent of development. Mixed research method was used to obtain a picture on the challenges facing developmental local government. Mixed research method made use of qualitative and quantitative research methodology. Quantitative research methodology in this study was used because it enabled the researcher to test relationships, describe and examine cause and effect relations. Qualitative research methodology was used because it covers issues in great depth and detail and allows for the ability to interact with research subjects. For this study, the researcher used a non-probability sampling and its subtype purposive or judgmental sampling method to select the respondents of the study. The reason for using purposive sampling method was to produce a sample that can logically be assumed as representatives of the population.Two data analysis methods where used, that is thematic analysis and statistical analysis. Data collected through questionnaire will be analyzed using a computer program called Statistical Package for Social Sciences (SPSS) Version 22.0. The findings of the study are:  With regards to the importance of developmental local government the findings revealed that developmental local government was important in that it had ensured effective service delivery.  With regards to the challenges facing developmental local government the study findings revealed that there were indeed challenges with regards to developmental local government. These challenges ranged from lack of understanding of the way local government operates, political differences amongst political parties and failure to implement local economic development policies.  The study findings revealed that the municipality has no stable financial resources to be able to sustain service delivery without national government support. It was further revealed that the municipality has a shortage of relevant critical skills and quality human resources with the required technical and managerial competence to ensure quality service delivery at the local government sphere.  The findings on the strategies that can be used to overcome the challenges of developmental local government revealed that communities need to be educated on the meaning and importance of developmental local government. v The recommendations of the study are:  The researcher recommends that for the communities to be fully aware of the new mandate of developmental local government there is need for Capricorn District municipality to embark on community awareness program to inform people on the importance of developmental local government.  Alternative service delivery methods should be pursued by the Capricorn District Municipality to reduce pressure on the available resources. Services should not be provided through traditional methods only.  It is recommended that the municipality need to improve on local participatory governance. Capricorn District Municipality must secure greater participation by residents in matters of governance. Participation will assist in communities to have an understanding of the way local government operates.  The researcher also recommends that municipal capacity building should be prioritized by the municipality. As a way of mitigating the challenges of critical skills shortages the researcher recommended that relevant municipal officials should attend service excellence training courses.  The researcher recommends that education on the meaning of developmental local government can enhance the performance of Capricorn district municipality
Open Access
Challenges facing Shikundu community with regard to participation in the development projects in Vhembe District, Limpopo Province
(2012-12-19) Mahole, Ephraim; Khwashaba, M. P.; Marule, A. L.
Open Access
Challenges militating against community participation on the Integrated Development Plan Process in Thulamela Local Municipality
(2019-04-18) Ndou, Rendani; Khwashaba, M. P.; Mahole, Ephraim
The study focusses on the challenges militating against community participation on the Integrated Development Plan (IDP) process in Thulamela Local Municipality (TLM) and to find strategies to be used to enhance community participation on Integrated Development Plan. The study is based on matters of community participation and IDP in order to find out how community participation in the municipalities can influence the planning process in an integrated manner. The Constitution of the Republic of South Africa, 1996 (Act No. 108 of 1996) mandates local government to encourage the involvement of communities and community organisations in the matters of local government. IDP is the rightful platform to fulfil the aforementioned mandate in the local government. In this study, the researcher made use of a mixed research method where both qualitative and quantitative research methods are used. The research is qualitative in nature, but the quantitative method is also used in data interpretation, because data collected was based on the views and opinions of a large number of respondents and the analysis of results based on statistical significance. The researcher used the non-probability sampling and its subtype purposive sampling method to select the participants in this study. Questionnaires, interviews as well as literature were used to gather data in this research. Two types of data analysis were used when analysing the data. For data collected through interview, the researcher used thematic analysis (Narrative form) and for data collected through questionnaire, the researcher used International Business Machinery (IBM)- Statistical Product in Service Solutions (SPSS) Statistics V25. The researcher followed research ethics before conducting the study. The major findings of the study are: • The study found out that 38 (76%) of the respondents agreed that community members actively participate in IDP process. This is an indication that community members of Thulamela Local Municipality actively participate in IDP process. • The researcher found out that the majority of the respondents at 45 which constitutes 90% agreed that active community participation in IDP process plays an important role in the improvement of the basic service delivery. • The researcher found out that majority of the respondents at 35 which constitutes 70% of the respondents in the study agreed that community members are well informed about different types of participation in IDP process. • The researcher found out that majority of the respondents at 38 which constitutes 76% of the respondents in the study disagreed that there are enough resources to capacitate community members in order to participate actively in IDP process. v The main recommendations are: • The researcher recommends that community members should take a share of responsibility to actively participate in IDP process. Thus, the community members should consider it necessary that they strive to make community participation on IDP process fashionable. • The researcher recommends that there should be active community participation in IDP process because it plays an important role in the improvement of basic service delivery. Community participation in IDP process needs to be active for the basic service delivery to be improved. • The researcher recommends that community members should be well informed about different types of participation on IDP process. It is the responsibility of the municipality to inform community members about different types of community participation that they can use to participate in IDP process. • The researcher recommends that the municipality should make enough resources to capacitate community members in order to participate actively in IDP process available. The municipality should embark on a journey to raise funds either from other government sectors and/or private sectors.
Open Access
The character of administrative capacity on developmental local government in municipalities within Vhembe District Municipality
(2023-05-19) Tsanwani, Avhashoni Portia; Nkuna, N. W.; Nembudani, R. S.
The aim of the study was to investigate whether local government in South Africa has the administrative capacity congruent to developmental local governments’ mandate. The study outlined the characteristics of administration that qualify local government institutions to be categorized as local government that promulgate developmental mandate of governance. Municipalities within the Vhembe District served as case studies, and these were - Musina, Collins Chabane, Thulamela and Makhado - in Limpopo Province. The study was grounded in Henry Fayol’s Administrative Principles theory which describes management principles that lead to the success of an organization. The reason for choosing this theory is its deductive nature and potential to give room for changes in terms of new data. The principles in this theory make provision for general administrative perspective and serve as instructional tool for an organization. The research design adopted was normative and focused on the descriptive approach; it utilized a mixed-methods approach which integrated both quantitative and qualitative methods to collect, analyze and interpret data. The mechanisms utilized for gathering data were interviews and questionnaires, based on purposive sampling method. The population was comprised of officials and politicians from district and local municipalities as well as other municipal stakeholders within the Vhembe District. Data generated qualitatively and quantitatively from primary and secondary sources was analyzed by using thematic analysis and Statistical Product and Service Solutions (SPSS), respectively. The findings show that developmental local government of South Africa lacks the potential to improve service delivery and of ensuring good governance. Therefore, the study recommends re-tooling of developmental local government administration. This process would improve the administrative capacity of local governments in South Africa by detailing the character or position that local government administration units must adopt for their mandate to be realized.
Open Access
Community participation as tool for promoting accountability in local government with specific reference to Makhado Local Municipality, Limpopo Province
(2020) Mawela, Ndivhaisafhi; Nkuna, N. W.; Mahole, E.
The research investigated community participation as a tool to promote accountability, using Makhado Local Municipality as a prime focus/case study. Makhado Local Municipality has seen a rise in public protest resulting from dissatisfaction with service delivery and lack of accountability by public officials. The dissertation was normative in nature because it employed the theoretical disposition of community participation and accountability on Makhado Local Municipality. A mixed method approach was adopted for the research, which enabled the combination of both quantitative and qualitative data analysis approaches to gain deeper insight of the topic under investigation. A general background review of available literature was presented to contextualise the problem statement understudy. An interpretive research was adopted to assess how community members navigate to create their social world though participatory mechanisms made available by the municipality. Research data was collected through semi-structured interviews conducted using standard interview guidelines. Collected data was analysed both quantitatively and qualitatively through in-depth review of responses extracted from the sampled population with the aid of a questionnaire. Statistical methods of data interpretation were incorporated to enhance data analysis. The findings of the study was that accountability is promoted through community participation, policy of the municipality are aligned to legislative framework and that municipal officials lack professionalism and accountability. It was recommended for the municipality to create systems that will enforce and promote professional conduct by public officials. Furthermore, it was recommended for the municipality to create mechanisms to ensure the involvement of community members as to promote accountability. The study drew its conclusions and recommendations from the views provided by the community participants and public officials on how to best use community participation as a tool for promoting accountability. Identity confidentiality of participants was respected and guaranteed throughout the course of the study. The research problem investigated was the lack of accountability by public officials in Makhado Local Municipality.
Embargo
Corporate Governance and Water Crisis: A Study of Water Boards in South Africa
(2025-09-05) Matome, Hosea Modipane; Nkuna, Nghamula; Munzhedzi, Harry
The concept ‘Corporate Governance’ has been investigated intensively by academics and policy makers in the past two to three decades. This is mainly because of number of reasons, namely, global corporate governance outrages, global financial crisis in 2007 to 2008 and introduction of best code of practice for corporate governance globally and locally. The relationship between corporate governance and the water issue as a governance crisis is a topic of debate despite the wealth of study on the subject. Therefore, the study's goal was to examine the relationship between corporate governance and water crises from the viewpoints of three distinct governance scenarios: water boards that are experiencing a crisis in governance, those that are not, and those that follow strong governance practices. Similar to earlier research, "board size, board independence, board committees, board diversity, board activity, and leadership structure were measured as independent variables in corporate governance." The dependent measurements were, namely, asymmetric information; transaction cost; and Capability, Accountability and Responsiveness (CAR) including transparency which are the measurements of water crisis. A pragmatism research paradigm, which request simultaneous gathering and analysis of both qualitative and quantitative data on the same time, was employed. A Stratified Sampling technique was also employed. A questionnaire was used to gather primary data from the former Board Members of the Water Boards, former Ward Councillors and former Mayoral Executive Committee members for water and sanitation and Ward Committee members. This study utilised corporate governance models to establish the association that exist between corporate governance and water crisis. To this date, a sample of nine (9) water boards with various governance situations were examined with the combination of structural equation model and regression analysis. Two crucial facts come out from the results of the study, firstly, corporate governance variables performed differently in different governance situations. To certain extent, some corporate governance variables had a positive effect on water crisis through non-governance crisis and provided evading mechanisms during governance crisis. The results of the study also indicated a key issue, which motivated the needs to reassess corporate governance not only during non-governance crisis, but also during the governance crisis situations. Second, the stewardship theory appeared to be supported by capability, accountability, and responsiveness (CAR), including transparency, whereas the agency and resources reliance theories appeared to be supported by asymmetric knowledge and transaction costs. This showed that CAR including transparency viewed self-governed boards as adding no value to the water boards, while both asymmetric information and transaction cost viewed independent boards as a means of bring new skills and resources that the Executive Management of the water boards does not have. On the same note, independent boards ensured good governance practice and reduces the corporate governance problems between agents and principals. Furthermore, good corporate governance practice “perceived large board, board activity, board committee and leadership structure to be structures that could provide adequate monitoring and reduce agency problems”. Like some of the previous studies in corporate governance literature that documented diverse results for asymmetric information and transaction cost, this study also proved that, in some instances, asymmetric information and transaction cost provided conflicting outcomes as the two pointers used to measure governance from different situations. In case of nature of governance, the findings of both regression analysis and factor analysis concluded that the relationship between corporate governance and water crisis differs based on the nature of governance. For example, in consistent with the stewardship theory in the case of water boards without governance crisis, board independence ad an insignificant relationship with water crisis. These results imply that independent non-executive directors did not add any value to the improvement of day-to-day operation of the water boards as executive directors knows better than them. In this case and contradictory to the King IV report, it would be logical to more administrative staff than independent oversight structure.
Open Access
Critical analysis of job strategies in the Makhado Local Municipality
(2019-09-20) Mbedzi, Langanani; Khwashaba, M. P.; Mahole, E.; Nkuna, N. W.
This study focused on critical analysis of job creation strategies in the Makhado Local Municipality (MLM). Even though there are policies and strategies adopted by Local Economic Development (LED) in order to speed up the process of job creation, there are still many unemployed people with no potential job prospects in the area. There are quite a number of factors working against job creation which range from geographic and demographic dispositions, availability of industries within the area, and limited infrastructure that can help to fast track job creation. The researcher used descriptive research design for this study. The researcher followed a mixed methods approach in which quantitative and qualitative research approaches were used. The reason for using a mixed methods approach was to integrate both qualitative and quantitative research methods to enable them to complement each other, thereby adding value to the findings. The researcher used non-probability sampling and its sub-type purposive sampling to select the respondents for this study. Purposive sampling method provides a wide range of non-probability sampling techniques for the researcher to draw on. Data collection instruments which were used were interview questions and questionnaires. Statistical analysis and thematic analysis were used to analyse the data. The researcher followed the research ethics before conducting study. The following were the major findings of the study: • The study findings revealed that municipality fails to inform members of the public with regard to job creation strategies in any process of development. • The research study findings revealed that the municipalities should create positions instead of internships without getting employment after completion. • The study findings revealed that public participation encourages community members to be actively involved in the municipality projects and helps to create good relationship between communities and the municipality to improve basic service delivery. The following are the recommendations of the study: • The research study revealed that good working relationship between municipal officials and community members should be encouraged as it is vital in enhancing the provision of service in the communities. • The study recommended that the municipalities should create positions which are permanent. • The researcher recommends that openness between community structures and the municipality should be encouraged in order to bring development in the municipality.
Open Access
The critical assessment of the challenges faced by Vhembe District Municipality with the implementation of supply chain management policies
(2012-12-07) Mutuvhi, Fhatuwani Lastborn; Khwashaba, M. P.; Thornhill, C.
Open Access
Critical assessment on the strategies of enhancing good governance in Local Government: a case of Thulamela Local Municipality
(2023-05-19) Madzonga, Pfano Walter; Vermaak, N. J.; Matloga, S. T.
This study examines strategies for improving good governance in South African local governments, with a focus on Thulamela Local Municipality in Limpopo Province. Quality services can only be provided by local governments if all of the principles of good governance are followed, including transparency, accountability, responsibility, the rule of law, participation, professional ethics, and so on. Poor governance in local governments led to an increase in violent incidents, a decrease in municipal service payments, corruption, misadministration, mismanagement of public funds, and a deterioration in service delivery. Local government officials no longer serve the public because good governance strategies are not effectively implemented; instead, public officials serve themselves. In this study, two population groups, municipal officials and community members, played a role in providing information about public services. Local governments, as stated in the Constitution, must strive to provide democratic and accountable government for local communities in order to ensure the provision of services to communities in a sustainable manner, to promote social and economic development, and to promote a safe and healthy environment. The main argument of this study remains that local governments are failing to provide democratic and accountable government to local communities, and as a result, local communities continue to strike and burn infrastructure. This study employed a mixed research method that included both quantitative and qualitative research approaches. A mixed research method is advantageous because it can be integrated in such a way that qualitative and quantitative methods retain their original structures and procedures. In this study, a qualitative approach was used because it allows for openness to ideas, experiences, opinions, feelings, and research participants' perceptions. On the other hand, quantitative methods were used in this study, allowing the researcher to obtain results from a large number of respondents. The study employed an analysis research design, and the respondents were chosen using non-probability sampling and its subtype purposive sampling. There were two data collection methods used: research questionnaires and interviews. The researcher chose these two data collection instruments in order to obtain relevant information for the study. For this study, statistical and thematic data analysis methods were used. Furthermore, secondary and primary data sources were used to gather more information about good governance strategies in local governments. The major findings of the study are: ● Local government must provide basic services to local communities which they are entitled to. ● During municipal decision making processes, the level of community participation is very low. ● Full citizen participation should be implemented and encouraged to issues pertaining to service delivery. ● The relationship between community and municipality is not good as municipality officials do not respect those they represent. ● Education and training of ethics on municipality officials should be enforced effectively i.e. openness, accountability and responsibility. The following recommendations are therefore made based on the findings of the study ● The study recommends that the Municipality should ensure that all communities that fall under its jurisdiction have access to adequate basic service delivery. ● Communities should always be involved in all matters related to basic service delivery to improve their standard of living. ● The Municipality should give support, confidence to community members who owe municipal services, to pay their debts so that money can be utilised to improve the delivery of basic services and any official who uses such money for private gain should face the law. ● The researcher recommends that the Municipality should ensure that it has a good relationship with all communities that fall under its jurisdiction. ● The researcher recommends that accountability, responsibilities with corporal punishment to those who disobey the law must be enforced to all municipal officials; this has to do with answerability and blameworthiness.