A critical analysis of water supply service delivery in the Mutale Municipality

Abstract

This study is about water supply services in the Mutale Municipality Area. Data about how and the extent to which water supply services had been delivered in the Mutale Municipality is also provided in this study. The researcher found that, community members at Mutale Municipality do not pay for water supply services as they are supposed to because they do not have sufficient money to pay for water supply services. The municipality does not provide sufficient water supply services because of lack of resources to provide water supply services.

The researcher recommends that the municipality should subsidize water supply services because the community members do not have sufficient money. The researcher further recommends that the municipality should allow the community to participate in drafting of the municipal budget and in planning of the water supply service delivery. The municipality should also improve their communication strategy so that the information can reach the majority of the community.