Abstract:
The study is investigated the impact of accountability mechanisms in enhancing municipal water
service delivery at Bushbuckridge Local Municipality in Mpumalanga province. The issue of accountability and
the supply of water services has been a major concern for more than two decades in the Bushbuckridge local
municipality. Despite the fact that the Constitution of the Republic of South Africa (1996) provided the majority
of South Africans optimism for a better life, the Bushbuckridge Local Municipality has been receiving orders
from community members demanding adequate water delivery. The continual demonstrations protest by the
community members shows that the municipality is failing to meet the demands of the communities. To this
end, the study uses qualitative method to collect data for better understanding for the historical and current
concerns about water scarcity in Bushbuckridge Local Municipality. Data collection was gathered from internal
stakeholders that are municipal officials and external stakeholders which are BLM community members, ward
committee members, ward councilors in ward 18 and 20. The researcher used face-to-face interviews, focus
groups and semi structured questionnaires. This investigation could lead to future water-related solutions in
Bushbuckridge Local Municipality.