Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou

dc.contributor.advisor	Khwashaba, M. P.
dc.contributor.advisor	Mahole, E.
dc.contributor.author	Bologo, Takalani Mercedes
dc.date	2015
dc.date.accessioned	2018-04-16T13:43:21Z
dc.date.available	2018-04-16T13:43:21Z
dc.date.issued	2015-09
dc.identifier.uri	http://hdl.handle.net/11602/1049
dc.description	MPM
dc.description	Oliver Tambo Institute of Governance and Policy Studies
dc.description.abstract	See the attached abstract below	en_US
dc.format.extent	xi, 70 leaves
dc.language.iso	en	en_US
dc.subject	Insurance industry	en_US
dc.subject	Customer retention	en_US
dc.subject	Customer	en_US
dc.subject	Retention	en_US
dc.subject.ddc	368.968257
dc.title	Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou	en_US
dc.type	Dissertation	en_US