Department of Business Information Systems
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Browsing Department of Business Information Systems by Subject "Adoption"
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Item Embargo Digital framework for redefining South African Local Government Service Delivery(2024-09-06) Netshirando, Vusani; Munyoka, W.; Kadyamatimba, A.The emergence of new ICTs is triggering organisations into digital transformation, targeting their business model, resulting in a shift on how organisations operate and generate revenue. Moreover, high consumer technological demand and external dynamics also signify the need for organisations, both public and private, to reshape their operations on how they respond to emerging technologies. The study investigated the digital transformation initiative to integrate emerging technologies into the South African rural municipalities business model. A pragmatic paradigm was adopted to achieve the study objectives, and holistically examining the digital transformation in municipalities, and further allowed the researcher to explore digital transformation initiatives from both individual (citizens) and organisation’s (municipalities) perspectives. Self-administered questionnaires were distributed to collect quantitative data from citizens on their perception towards emerging technologies as a model of accessing and engaging rural municipalities. Interviews were conducted with rural municipalities departmental managers. IBM Statistical Package for the Social Sciences (SPSS) was used for regressions and corelation test analysis, while the IBM AMOS was deployed to test the study model and confirm the study’s quantitative results. Furthermore, Atlas. ti was used to analyse qualitative data. The results of the study show that both citizens and rural municipalities have a positive perception towards using emerging technologies in municipalities. However, the citizens identified safety issues as their primary concern. Furthermore, the study shows that rural municipalities currently do not have the right skills, expertise, resources, infrastructure, external relationships, research, and innovation capabilities to support digital projects initiative. Based on the findings, a framework to support digital transformation initiative in rural municipalities was developed.Item Open Access The Effect of Cyber Security on Citizens Adoption of e-Commerce Services: The Case of Vhembe District in Limpopo Province of South Africa(2019-05-18) Netshirando, Vusani; Kadyamatimba, A.; Munyoka, W.Today, information and communication technologies (ICT) have become an integral part of humans lives more especially in business, be it those in developed or developing countries. The evolution of ICT’s has also led to the introduction of e-Commerce services. Both the public and private sectors, develop these technologies with customer satisfaction in mind. Out of all the efforts by businesses and ICT experts, e-commerce systems continue to fail because of low user acceptance and user attitude, especially in developing nations. Security issues are known to be of top most concern for online shoppers. A survey was administered to 161 respondents, to find out how cyber security affects consumer’s intentions and actual use of e-commerce systems. The study encompasses both users of e-commerce systems and non-users of e-commerce systems across Vhembe district of Limpopo Province in South Africa. A quantitative research approach was used. The findings revealed that perceived security was the main concern for non-users of e-commerce intentions to use e-commerce systems because of lack of information and lack of trust on e-commerce systems. The study also revealed that users of e-commerce systems are still concerned about security, even though they intend to continue using e-commerce systems. For the success of e-commerce in rural communities, government needs to join hands with retailers and SME’s to start awareness campaigns that will clarify how e-commerce systems work and eradicate negative perception on e-commerce systems.Item Embargo The Adoption of Learning Management Systems by Private Schools during the Covid-19 Pandemic in Limpopo Province of South Africa(2024-09-06) Ticharwa, Beaular Lilian; Munyoka, W.; Madzvamuse, S.Learning Management Systems (LMS) are becoming essential to the educational process. The continuous adoption and usage of LMS addresses multiple flaws of the traditional education system. LMS became a crucial part of any educational process during the 2020 Coronavirus pandemic, as the circumstances made it unsafe to continue with the formal face-to-face educational process. The purpose of the study was to investigate the adoption of learning management systems by private schools during the Covid-19 pandemic in the Limpopo Province of South Africa to come up with an LMS framework that the schools could use to guide the adoption and usage of e-learning during abnormal times such as COVID-19 pandemic. This study adopted a mixed methods research methodology and utilized a cross-sectional survey and case study research designs. The study population included teachers and learners in Limpopo Province private schools. Probability and non-probability sampling methods were employed through cluster and purposive sampling techniques to arrive at the study sample. Survey questionnaires were used to collect quantitative data, while structured interviews were used to collect interview data. Quantitative data were analysed using both descriptive and inferential statistics. The descriptive statistics included frequency distributions, mean, and measures of dispersion, while the inferential statistics used the ANOVA, multiple regression analysis, Pearson correlation coefficient, and F-test. This was computed with STATA version 16. Qualitative data were subjected to thematic analysis. Both quantitative and qualitative results were converged to obtain a comprehensive assessment. The study found that ICT infrastructure availability and positive organizational and environmental factors are significantly related to LMS adoption. The challenges to LMS adoption include students’ lack of e-learning skills, negative attitudes, teacher unpreparedness, and inequalities among learners and educators. These results indicate that for schools to adopt LMS effectively, they should consider the needs of their institutions, choose user-friendly platforms, ensure that LMS are scalable, provide technical support, encourage engagement, and regularly monitor system usage and performance. The study's limitations were not addressing the long-term effects of LMS use on education or the comparative effectiveness of different LMS. This could also provide a valuable foundation for longitudinal studies tracking the effects of LMS adoption over time.