OR Tambo Institute of Governance and Policy Studies
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Browsing OR Tambo Institute of Governance and Policy Studies by Author "Kone, L. R."
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Item Open Access Challenges on the provision of free basic services in Makhado Local Municipality(2022-07-15) Muthambi, Azwihangwisi Faith; Nkuna, N. W.; Kone, L. R.The study is about the challenges that are faced by Makhado Local Municipality in the provision of free basic services. The free basic services that are offered by the Makhado Local Municipality are water, sanitation and electricity. Electricity was previously not regarded as one of the free basic service, but it was regarded as such with further development within the ambit of the Constitution of the Republic of South Africa, 1996. It is for this reason that there is legislative framework that is in place to regularize the provision of these services within the limited resources. The constitutional framework also regularizes the norms and standards in the provision of these services. Makhado Local Munipality experiences huge backlogs in the provision of these services and the backlogs in question require some strategic interventions. Strategic interventions might as well be outlined in the Integrated Development Plans (IDP) of the municipality. From these free basic services, water and sanitation have been the highest in the backlogs while electricity provisioning has also been taking its tall. Essential household service package comprises of water supply, sanitation, refuse removal and supply of basic energy as well as assisting in the housing process. The challenges that are experienced by Makhado Local Municipality are resource and budgetary constraints coupled with insufficient funding complimented by selected ones pertaining to the lack of modern infrastructure and water reserves. Contrary to the norm, is that electrical power cables get vandalized from time to time culminating to further challenges in the provision of free basic services. Selected solutions peep into the building of water reserves and an effective turnaround strategy in the provision of water and sanitary pipes in the rural areas. Additional results relate to the expected co-operation between the councilors and traditional leaders in order for them to address the experienced challenges.Item Open Access The effect of recruitment and selection on organisational performances: A case of Vhembe District Municipality(2022-07-15) Mphaphuli, Tshovhona Kenneth; Kone, L. R.; Lavhelani, N. P.The practice of recruitment and selection of employees in the Vhembe District Municipality has on a number of occasions been a subject of scrutiny in terms of organisational performance of the entire Vhembe District Municipality. This study is about the effect of recruitment and selection on organisational performance: A Case Study of Vhembe District Municipality. The objectives of this study are: To examine the effects of recruitment and selection on the organisational performance of the district municipality; to analyse the recruitment and selection process of Vhembe District Municipality, and to recommend approaches on how to improve the recruitment and selection process on organisational performance of Vhembe District Municipality. A qualitative research design was utilized in this study where interviews and secondary sources were used as sources of data. The researcher used purposive sampling which is under non-probability sampling category. The population for this study were the municipal employees from the Vhembe District Municipality. Document analysis and thematic analysis were used in analysing the data that was collected through interviews and from secondary data sources which included local and national government records, independent surveys and previous studies. Results gathered in this study reveal that there are various methods of recruitment and selection being used at Vhembe District Municipality namely: use of interviews, preliminary screening, and background checks. The findings made in this study show that recruitment and selection processes being applied at Vhembe District Municipality are out of date, unreliable, unfair, unprofessional, and marred with political influence (cadre deployment). This is a systemic anomaly that has to be eradicated. Also, a majority of respondents cited some high degree of political influence in the way the municipality vacancies are filled. This has led to inefficiencies within the system as some candidates will not be well-versed with their job responsibilities. This study’s findings reveal that in some cases, there is a link between performance or output of employees and the manner in which those employees were recruited in the organisation. In spite of the numerous selection methods available, Vhembe District concentrated a lot on employment interviews. As a measure of improving the effect of recruitment and selection processes on organisational performance at Vhembe District Municipality, the following recommendations have been tabled: It is recommended that the other selection methods must be stretched to their utmost limit so as to have a fair and general idea of the suitability or otherwise of all applicants. Training orientations offered to new employees should be improved to achieve improved performance of employees and concomitant improvement in organisational performance.Item Open Access The Implementation of a Performance Management System in the Vhembe District Municipality in Limpopo Province(2023-10-05) Tshivhula, Thandi Cathrine; Kone, L. R.; Nkuna, N.The study evaluated the implementation of the Performance Management System in Vhembe District Municipality of Limpopo in South Africa. A quantitative and qualitative research approach was used for the data collection. The theoretical framework underpinned the study focused on Goal-setting theory and its applications in performance management systems. In addition, the study adopted some performance management models namely; Three-Es Model namely; Quality Management Models, Business Excellence Framework and the European Foundation for Quality Management, South African Excellence Foundation Model, Citizens' Charter, Quality Awards, the Balanced Score Card and the Servqual Model. From the study, the impact of demographic information on the PMS workers showed that the majority age group aged 41-50 years participated in the survey out of 150 respondents. The gender representation of the study showed that males in Thulamela and Makhado were reported most with 23.3%, while females in Thulamela were characterized most at 13.3%. Under qualifications, out of 150 respondents, 50 people were employed with 10/National senior certificate (Grade 12)/NQF Level 5 making it 33.3%, which is the highest-ranked qualification. The current employment status showed that 64.8% were permanent staff. At the time the study was conducted, majority of employees indicated their current position as entry-level with 64.8%. For the local municipalities demographics, majority of 41.3% were from the Thulamela. About the knowledge of PMS, 13.4% of the respondents understood the meaning and its importance from other colleagues. In terms of PMS administration, the highest ranking was 62% which indicated a line of the workplace. Averagely, 27.4% of the respondents indicated that on weekly basis was the most time frame for report submission. The types of incentives received as part of PMS received at least 24.3% of respondents who indicate that they do receive certificates of services. The qualitative results based on the interviews on the PMS knowledge by the employees in Thulamela, Musina, Makhado and Collins Chabane municipalities showed that respondents have never had the knowledge of PMS. Sharing the experiences and challenges of PMS, some employees showed their experiences that PMS needs to be done at least once a year. For the challenges encountered with PMS, some interviewers talk about the inconsistency in PMS implementation in respect of year's portfolios of evidence and the inability to receive feedback after the submission of a report. Concerning the administration of PMS in the municipalities, the people interviewed mentioned that PMS was only implemented by the majority of the municipalities at the end of a financial year instead of as a routine assignment. The obtained results provide a guide for good organizational efficiency, effectiveness and accountability in using human and natural resources for the growth of a better society in Vhembe District Municipality of vi Limpopo Province and South Africa in general. It is recommended that all employees at public institutions undergo regular training and capacity-building workshops specifically on Performance Management Systems. There ought to be rigorous assessment, monitoring and evaluation of performance management systems to meet the required competency, norms and standards.Item Open Access Implications of substance abuse on management of learner's academic performance at Luvuvhu Circuit in Vhembe East District(2022-07-15) Mathoma, Ntshavheni Nndwayamato; Nkuna, N. W.; Kone, L. R.The study is based on implications of substance abuse on management of learners’ academic performance at Luvuvhu Cicuit. It is of paramount importance to understand the best ways in which to manage the problem, and to obtain an effective ways to remedy the problem. This problem pose threats to the security of the teachers, learners, schools and the entire communities found at Luvuvhu Circuit at large. Local and international articles and other sources were used in the literature review to form the basis of the study. The literature review It is highlited that teachers or School Management Teams are experiencing a hell of challenges as they are the ones that are managing in this environment. The study elaborated about the difficulties which educators or SMTs are facing when working on the management of academic performance of learners who abuse substances. The study considered qualitative and quantitative research methodologies. The study considered the qualitative research method. Qualitative research is typically used to answer question about the complex nature of phenomena, often with the purpose of describing and understanding the phenomenon. This approach is also referred as the interpretative, constructivist or postpostivist approach. The data in the form of interview notes, observations records, documents, and field notes are the basis for analysis and interpretation.Item Open Access Investigation on the implementation of Batho Pele principles on service delivery: A case study at Thulamela Local Municipality(2022-07-15) Masia, Mukondeleli; Singo, A. T.; Kone, L. R.Notwithstanding the government's commitment to improving the basic service delivery to the citizens in this regime, the South African municipalities are still faced with serious challenges toward better service delivery. This study however focused on the investigation of the Batho Pele principles in the Thulamela Local Municipality, the municipal environment which is closest to the people for service delivery as cherished in the Constitution of the Republic of South Africa, 1996. The Batho Pele Principles is a citizen-centered framework of how the public services offered should be delivered. It is therefore provided to give the declaration of the quality services to meet the needs and expectations of the citizens to improve customer satisfaction. An empirical study of the 8 principles of the Batho Pele which are Consultation; Service standards; Access to services; courtesy, providing care and better information; Openness and transparency; Redress; and Value for money was secondhanded. A mixed research methodology was used to gather the information. The findings of the study reveal that although the Thulamela Local Municipality knows Batho Pele principles, the implementation of the principles was comprised and not as envisaged in its founding statement. The study highlighted that most of the violent protests by communities experienced at Thulamela Local Municipality resulted from poor service delivery. The study recommends how municipal public officials should execute their duties within the Thuma Mina (send me) program which necessitates them to be at the forefront of service delivery.Item Open Access Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality(2022-07-15) Nkhumeleni, Dambuwo Maanda; Lavhelani, N. P.; Kone, L. R.Leadership is the process of motivating and inspiring others to achieve a goal. A leader's role is crucial to promoting a healthy employee work ethics and influencing behaviour across all organizations, especially in the public sector. The purpose of this study was to identify leadership challenges affecting the delivery of effective services in Thulamela Local Municipality and to recommend mechanisms and strategies that would address these challenges to ensure good governance and delivery of effective services. An interpretive approach was used in the study. For selecting respondents in the Municipality, a non-probability sampling technique was used, specifically, the purposive sampling technique. Qualitative, as well as quantitative methods of research were used for this study. Primary data was collected through telephone interviews with 50 respondents from the target group. Data from the qualitative sources was analysed thematically, and data from quantitative sources was analysed using SPSS version 20. According to the results, leadership challenges have been created by the hiring of unqualified personnel into leadership positions within Thulamela Local Municipality; these personnel lack the knowledge and skills needed to carry out their duties.Item Open Access Management of wetlands whithin coal mining towns: A case study Victor Khanye Local Municipality Mpumalanga Province(2022-07-15) Kgare, Jeffrey Chuene; Nkuna, N. W.; Kone, L. R.Mining is one of the most destructive practices on earth around the world mining is threatening peoples' homes and destroying ecosystems. Wetlands management in coal mining environment is major challenge, especially when it contributes to destruction of the environment. The purpose of this study was to investigate the impact of coal mining on wetlands. The recent calls around the world for protecting the environment have ignited the calls for sustainable management of wetlands especially in coal mining areas. A mixed methods approach which entails both quantitative and qualitative methods was used to collect data from human and physical environments of two mining areas around Victor Khanye Local Municipality. The population of this study were the municipal officials, farmers and residents residing within Victor Khanye Local Municipality. Convenience and snowball sampling were used to select participants for questionnaires, interviews and focus groups. The research adopted mixed research methods to assess the management of wetlands within coal mining towns case study of victor Khanye local municipality. Data gathered through questionnaires and interviews, was thematically analysed. Majority of respondents showed that they were aware of lack of monitoring and management of wetland within Victor Khanye Local Municipality and detrimental environmental impact of coal mining on wetlands within Victor Khanye Local Municipality. Some respondents were skeptical about some of the environmental benefits of wetlands. Respondents were also aware of negative changes of wetland properties (soil, water, vegetation, birds and animals) due to different land uses on wetlands. Low percentages of organic carbon content in sediments from utilized parts of both wetlands reflected deterioration in soil fertility. There is uncoordinated dissemination of information about wetlands to the general public, and existing wetland legislation is not effectively implemented. The study recommends that the Mpumalanga department of environmental affairs and other stakeholders should implement wetland management strategies. All stakeholders should be involved in developing programs of wetland conservations. The Mpumalanga Department of Environmental Affairs should monitor institutions that facilitate wetland laws implementation, and change strategies used and people involved in educating and disseminating information about wetlands within coal mining areas.Item Open Access Managing substance abuse in public schools: A case study of Mano'mbe Circuit in Mopani District of Limpopo Province, South Africa(2022-11-10) Manganye, Timothy; Mathebula, N. E.; Kone, L. R.The study investigates the management of substance abuse in public schools using schools of Man’ombe Circuit as a case study. The study intends to establish the extent to which educators in public schools are managing substance abuse by learners. Substance abuse among youth continues to be a major problem worldwide and South Africa is no exception. Substance abuse by adolescents is an enduring public health issue worldwide including in South Africa. The global status report by the World Health Organisation (WHO) points out that many learners experiment with alcohol before the age of 12 years. The WHO, therefore, encourages member states to implement effective strategies to delay with the onset of alcohol use. The study used a qualitative research method wherein a purposive sampling technique was employed in selecting study participants. A sample of 10 educators was purposively selected for the interviews with teacher from nine schools nine different schools around Giyani. Ethical consideration were considered. Based on the findings, the contributory factor to substance use in public schools is peer pressure and lack of management skills on educators to deal with the matter at hand. The researcher recommend that the government, in particular, the Department of Education should employ school social workers to work with educators across all schools. The department must develop policies aimed at dealing with substance use in schools and ensure their effective implementation across all schools.To analyse data, a narrative analysis was used.