Khwashaba, M. P.Mahole, E.Bologo, Takalani Mercedes2018-04-162018-04-162015-09Bologo, T.M. 2015. Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou. . . http://hdl.handle.net/11602/1049http://hdl.handle.net/11602/1049MPMOliver Tambo Institute of Governance and Policy StudiesSee the attached abstract belowxi, 70 leavesenInsurance industryUCTDCustomer retentionCustomerRetention368.968257DissertationBologo TM. Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou. []. , 2015 [cited yyyy month dd]. Available from: http://hdl.handle.net/11602/1049Bologo, T. M. (2015). <i>Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou</i>. (). . Retrieved from http://hdl.handle.net/11602/1049Bologo, Takalani Mercedes. <i>"Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou."</i> ., , 2015. http://hdl.handle.net/11602/1049TY - Dissertation AU - Bologo, Takalani Mercedes AB - See the attached abstract below DA - 2015-09 DB - ResearchSpace DP - Univen KW - Insurance industry KW - Customer retention KW - Customer KW - Retention LK - https://univendspace.univen.ac.za PY - 2015 T1 - Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou TI - Assessing challenges in customer retention in the insurance industry : a case study of Old Mutual Thohoyandou UR - http://hdl.handle.net/11602/1049 ER -