Marule, L. A.Khwashaba, M. P.Lavhelani, Nyawasedza Phellecy2013-02-272013-02-272013-02-27Lavhelani, N.P. 2013. An investigation into the extent to which the district municipalities performance management systems impact upon local municipalities on service delivery : a case study of the Vhembe District Municipality. . . http://hdl.handle.net/11602/83http://hdl.handle.net/11602/83MPMDepartment of Public and Development AdministrationThe study sought to investigate the extent to which the district municipalities performance management system impact upon service delivery in local municipal communities. The research focused on whether the Human Resources Department sets targets, objectives and priorities. In addition the study identified some challenges performance management systems experienced by the Human Resources Department of the Vhembe District Municipality. The quantitative approach was adopted in the present study. The study used a structured questionnaire to collect data. The questionnaire was administered to a sample of Human Resource officials (managers), Political office bearers, Administrators and Political Structure. The study amplify was composed 70 participants selected using the purposive sampling method. The Statistical Package of Social Sciences (SPSS) was used to analyse and interpret the data for, example, frequencies and percentages were computed. The findings showed that regular monitoring may improve performance management system of the municipality activities / improves productivity and profitability. Managers have the responsibility to monitor employees about their daily working performance. Furthermore, it is important for the supervisors to monitor service delivery rendered to the community. The findings showed that the Human Resource Department of the Vhembe District Municipality implemented performance management systems. Monitoring of the employees performance promotes productivity and profitability in the municipality. Results suggest that managers should ensure that employees sign the attendance register. The majority of the respondents agreed that the Human Resources Department had enough resources to monitor performance of the employees. Most participants indicated that if the municipality does not have performance monitoring tools, it will not be productive. It also emerged that performance management system promotes productivity of the municipality. These results suggest that the Human Resource officials, political office bearers and councillors1 online resource (vii, 119 leaves): illustrationsenUniversity of VendaPerformance management systemsUCTDLocal municipalitiesService delivery658.31250968257Employee -- Rating of -- South Africa -- LimpopoEmployees -- Rating of -- South Africa -- LimpopoGoal setting in personnel management -- South Africa -- LimpopoDissertationLavhelani NP. An investigation into the extent to which the district municipalities performance management systems impact upon local municipalities on service delivery : a case study of the Vhembe District Municipality. []. , 2013 [cited yyyy month dd]. Available from: http://hdl.handle.net/11602/83Lavhelani, N. P. (2013). <i>An investigation into the extent to which the district municipalities performance management systems impact upon local municipalities on service delivery : a case study of the Vhembe District Municipality</i>. (). . Retrieved from http://hdl.handle.net/11602/83Lavhelani, Nyawasedza Phellecy. <i>"An investigation into the extent to which the district municipalities performance management systems impact upon local municipalities on service delivery : a case study of the Vhembe District Municipality."</i> ., , 2013. http://hdl.handle.net/11602/83TY - Dissertation AU - Lavhelani, Nyawasedza Phellecy DA - 2013-02-27 DB - ResearchSpace DP - Univen KW - Performance management systems KW - Local municipalities KW - Service delivery LK - https://univendspace.univen.ac.za PY - 2013 T1 - An investigation into the extent to which the district municipalities performance management systems impact upon local municipalities on service delivery : a case study of the Vhembe District Municipality TI - An investigation into the extent to which the district municipalities performance management systems impact upon local municipalities on service delivery : a case study of the Vhembe District Municipality UR - http://hdl.handle.net/11602/83 ER -