Netshikweta, M. L.Shilubane, N. H.Mureri, Musingadi Magdeline2015-02-182015-02-182015-02-18Mureri, M.M. 2015. Patient satisfaction with the quality of nursing care rendered in public hospitals within Makhado Municipality of Limpopo Provicne: South Africa. . . http://hdl.handle.net/11602/268http://hdl.handle.net/11602/268Department of Advanced Nursing ScienceMCurBackground: Patient satisfaction has become an important indicator to measure the quality of care rendered to the patients while in hospital. Patient satisfaction surveys can help identify ways of improving nursing and health care services. The purpose of this study was to assess the patient satisfaction with nursing care in selected public hospitals. Methods: A non-experimental, exploratory, descriptive design was used to obtain data by means of questionnaires. The population of this study consisted of all patients admitted in all two sampled hospitals of Vhembe district in Limpopo province. Respondents were selected by probability, systematic random sampling of 200 men and women who were admitted in the sampled public hospital at the time of data collections were recruited to participate in this study. A questionnaire with open and close ended questions was used to collect data. Results: This study found that mean patient satisfaction with nursing care rendered score was significantly low at public hospitals (49.3%), the majority of the respondents (71.8%) reported that nurses do not respond on calls, helpless patients were not fed by (63.7%) respondents. However, communication and offering emotional support dimensions of nursing care had lowest score (9.3%). Conclusion: Therefore, it is recommended to plan and implement the training programmes needed for nurses to improve their knowledge and skills of communication and use of emotional support measures for the patients.1 online resource (xviii, 157 leaves): color illustrationsenUniveristy of VendaHealthUCTDPatient satisfactionNurseNuring careQuality carePublic hospital362.1730968257Patients -- Soulth Africa -- LimpopoPatient satisfaction -- South Africa -- LimpopoNursing -- South Africa -- LimpopoPublic health nursing -- South Africa -- LimpopoCare of the sick -- South Africa -- LimpopoNurse and patient -- South Africa -- LimpopoPublic hospitals -- South Africa -- LimpopoDissertationMureri MM. Patient satisfaction with the quality of nursing care rendered in public hospitals within Makhado Municipality of Limpopo Provicne: South Africa. []. , 2015 [cited yyyy month dd]. Available from: http://hdl.handle.net/11602/268Mureri, M. M. (2015). <i>Patient satisfaction with the quality of nursing care rendered in public hospitals within Makhado Municipality of Limpopo Provicne: South Africa</i>. (). . Retrieved from http://hdl.handle.net/11602/268Mureri, Musingadi Magdeline. <i>"Patient satisfaction with the quality of nursing care rendered in public hospitals within Makhado Municipality of Limpopo Provicne: South Africa."</i> ., , 2015. http://hdl.handle.net/11602/268TY - Dissertation AU - Mureri, Musingadi Magdeline DA - 2015-02-18 DB - ResearchSpace DP - Univen KW - Health KW - Patient satisfaction KW - Nurse KW - Nuring care KW - Quality care KW - Public hospital LK - https://univendspace.univen.ac.za PY - 2015 T1 - Patient satisfaction with the quality of nursing care rendered in public hospitals within Makhado Municipality of Limpopo Provicne: South Africa TI - Patient satisfaction with the quality of nursing care rendered in public hospitals within Makhado Municipality of Limpopo Provicne: South Africa UR - http://hdl.handle.net/11602/268 ER -