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Lavhelani, N. P. Kone, L. R. Nkhumeleni, Dambuwo Maanda 2022 2022-08-24T19:17:07Z 2022-08-24T19:17:07Z 2022-07-15 Nkhumeleni, D. M. (2022) Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality. University of Venda. South Africa.<http://hdl.handle.net/11602/2257>. http://hdl.handle.net/11602/2257 Nkhumeleni DM. Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality. []. , 2022 [cited yyyy month dd]. Available from: http://hdl.handle.net/11602/2257 Nkhumeleni, D. M. (2022). <i>Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality</i>. (). . Retrieved from http://hdl.handle.net/11602/2257 Nkhumeleni, Dambuwo Maanda. <i>"Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality."</i> ., , 2022. http://hdl.handle.net/11602/2257 TY - Dissertation AU - Nkhumeleni, Dambuwo Maanda AB - Leadership is the process of motivating and inspiring others to achieve a goal. A leader's role is crucial to promoting a healthy employee work ethics and influencing behaviour across all organizations, especially in the public sector. The purpose of this study was to identify leadership challenges affecting the delivery of effective services in Thulamela Local Municipality and to recommend mechanisms and strategies that would address these challenges to ensure good governance and delivery of effective services. An interpretive approach was used in the study. For selecting respondents in the Municipality, a non-probability sampling technique was used, specifically, the purposive sampling technique. Qualitative, as well as quantitative methods of research were used for this study. Primary data was collected through telephone interviews with 50 respondents from the target group. Data from the qualitative sources was analysed thematically, and data from quantitative sources was analysed using SPSS version 20. According to the results, leadership challenges have been created by the hiring of unqualified personnel into leadership positions within Thulamela Local Municipality; these personnel lack the knowledge and skills needed to carry out their duties. DA - 2022-07-15 DB - ResearchSpace DP - Univen KW - Leadership qualities KW - Service delivery KW - Good governance KW - Thulamela Local Municipality KW - Cadre deployment LK - https://univendspace.univen.ac.za PY - 2022 T1 - Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality TI - Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality UR - http://hdl.handle.net/11602/2257 ER - MPM Oliver Tambo Institute of Governance and Policy Studies Leadership is the process of motivating and inspiring others to achieve a goal. A leader's role is crucial to promoting a healthy employee work ethics and influencing behaviour across all organizations, especially in the public sector. The purpose of this study was to identify leadership challenges affecting the delivery of effective services in Thulamela Local Municipality and to recommend mechanisms and strategies that would address these challenges to ensure good governance and delivery of effective services. An interpretive approach was used in the study. For selecting respondents in the Municipality, a non-probability sampling technique was used, specifically, the purposive sampling technique. Qualitative, as well as quantitative methods of research were used for this study. Primary data was collected through telephone interviews with 50 respondents from the target group. Data from the qualitative sources was analysed thematically, and data from quantitative sources was analysed using SPSS version 20. According to the results, leadership challenges have been created by the hiring of unqualified personnel into leadership positions within Thulamela Local Municipality; these personnel lack the knowledge and skills needed to carry out their duties. NRF 1 online resource(xii, 121 leaves) : color illustrations, color maps en University of Venda Leadership qualities Service delivery UCTD Good governance Thulamela Local Municipality Cadre deployment 352.140968257 Leadership -- South Africa -- Limpopo Municipal services -- South Africa -- Limpopo Municipal government -- South Africa -- Limpopo Public utilities -- South Africa -- Limpopo Leadership qualities affecting the provision of effective service delivery in Thulamela Local Municipality Dissertation open.access