Management of Education Quality: A Case of Two Historically Disadvantaged Universities

Abstract

The paper critiques how lack of quality university education persists to aggravate the treble challenges of unemployment, poverty and inequality in myriad societal members. Quality university education is expected to assist in the social ills of the nation. This is a qualitative case study paper which is conceptual and empirical in nature. Interviewing techniques and document review were used to collect data from the 12 lecturers attached to the Historically Disadvantaged Universities (HDUs). Such data were analysed through thematic content analysis and constant comparative methods. Research findings revealed that firstly, an enabling learning environment is essential to offering quality university education that eradicates social-ills. Secondly, failure to expose students to meteoric rise at the pre-tertiary sector, compromises the envisaged quality university education. Thirdly, the closure of the former teacher-training colleges overburdens universities. Fourthly, badly coordinated curriculum changes at the pre-tertiary sector, compromises quality at universities. Fifthly, the absence of the culture of quality and excellence at universities, worsens the situation. Lastly, under-prepared pre-tertiary learners contribute to lack of quality tertiary education at the HDUs. The researcher recommends for the HDUs to embrace decolonisation project to enable them to reverse lack of quality university education.