Abstract:
The study investigated the implementation of Quality Assurance as a policy instrument at the
University of Venda. Within the study, the researcher critically analyzed the implementation of Quality Assurance policy as a system and the procedures within the University. To universities around the world, quality assurance in higher education institutions has become a matter of great importance. In South Africa, quality assurance roles and practices are closely guided by legislative guidelines, which are primarily structured to report and comply with universities ' obligations to DHET, CHE and SAQA, and so, too the national demand for universities to contribute to the study and advancement of higher education policy. This study used a qualitative research approach which included ethnographic method to address the question on the implementation of quality assurance as a policy instrument using University of Venda as a case in point. The study findings revealed that the illustration of the quality assurance as a policy instrument in higher education context is very critical to enable an institution of higher learning to execute its core business in a way that quality uncompromised.
Stakeholders should have faith in the institution and that the university should undertake a syst ematic cycle of external program assessments based on teaching and learning concerns and a ke the necessary steps to build capacity and provide support in curriculum design and program development processes at the school and departmental level. The study concluded by giving recommendations on what are the strategies that the University can apply in enhancing the “quality of its core business of teaching and learning, research and community engagement.”
