Department of Business Management

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Browsing Department of Business Management by Author "Chiliya, N."

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    The impact of corporate entrepreneurship and human resources management practices on organisational performances: the mediating role of employee engagement
    (2023-10-05) Vinyu, Charles; Chiliya, N.; Ngirande, H.
    Corporate entrepreneurship positively impacts organisational growth and profitability by offering a competitive edge over innovation-driven technology advancements and a tumultuous global marketplace. As developing countries become more involved in international competition, the significance of human resources as a source of high organisational performance has become apparent. Combining corporate entrepreneurship activities and human resource management practices is vital for enhancing organisational performance. There has been increasing research on corporate entrepreneurship, however, research is scarceonthe influence of corporate entrepreneurship, human resources management, and employee engagement on the organisational performance of telecommunication organisations, particularly, in Zimbabwe. This study's purpose was to investigate the impact of corporate entrepreneurship and human resources management practices on organisational performance through the mediating role of employee engagement. This research followed a positivist research paradigm. Four hundred (400) employees in the telecommunication industry were selected using a stratified sampling method and an online questionnaire was utilised to gather data. Descriptive and inferential statistical techniques were employed to analyse data using Statistical Packages for Social Science (SPSS) version 27.0. The hypotheses were tested using multi-regression analysis. The results indicated asignificant relationship between corporate entrepreneurship and human resources management practices on organisational performance. In addition, the results showed that corporate entrepreneurship and human resources management practices, positively impacted employee engagement. Employee engagement emerged to have a positive impact on organisational performance. Employee engagement mediates the relationships between corporate entrepreneurship and organisational performance. Additionally, employee engagement mediates the relationships between human resources management practices and organisational performance. Theresearch broadens the knowledge base in corporate entrepreneurship, human resources management practices, employee engagement, and telecommunication's organisational performance. Policymakers and human resources practitioners, thus, may use this study as a reference point for adopting corporate entrepreneurship policies and human resources management practices strategies aimed at enhancing organisational performance in this unpredictable business environment. Lastly, a conceptual model was developed to link corporate entrepreneurship, human resources management practices, employee engagement, and organisational performance in the telecommunication sector of Zimbabwe.
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    The sustainability of Home-Based Businesses (HBBs) operating in Vhembe District Municipality
    (2024-09-06) Madzivhandila, Vhonani; Chiliya, N.; Ramavhona, N. G.
    Despite all the advantages of Home-Based Businesses (HBBs) and the acknowledgement that small businesses have the potential to address some of South Africa's socioeconomic problems, such as unemployment, poverty, and inequality, the country's small businesses, particularly those in rural areas, continue to face several challenges that frequently result in their premature failures. Due to their small size, HBBs have not gotten much to no interest from scholars studying sustainability, despite representing an increasingly significant form of entrepreneurial activity. Most empirical studies have concentrated on the HBBs operating in urban than rural areas and most studies about HBBs have been done in Europe, America, India, and Australia with little reference in African context. Therefore, the study attempts to fill a gap on the literature of sustainability of HBBs in rural areas especially within South African context particularly in Vhembe District Municipality. The study's specific objectives were firstly to study the characteristics of HBBs, secondly to assess the sustainability of HBBs, thirdly to develop a model of sustainability of HBBs operating in rural area, and lastly to recommend strategies that could be applied to enhance sustainability of HBBs. This study used a mixed approach to address these objectives. A sample of 398 respondents consisting of HBBs’ owners who have been operating HBBs for 2 years and above and 10 participants consisting of local community leaders and local municipal officials was chosen using a non-probability sampling method. An explanatory method with a combination of closed and open questions was employed to gather primary data. Interviews and questionnaires were utilized as data collection techniques. Collected qualitative data was analysed utilizing a thematic analysis aided by ATLAS.ti. Furthermore, the Statistical Package for Social Sciences (SPSS) version 22.0 was used to assist in the analysis of quantitative data using descriptive statistics. The research findings added to the frame of knowledge pertaining sustainability of HBBs operating in rural setting. The findings for the study are as follows: • This study found that the characteristics are convenience service or product provision, formal existence, family members labour dependent and informal operations. This study revealed that HBBs provide convenience in accessing products and services to the communities in which they are situated. This convenience access saves the community members or customers time and money which they could have exhausted travelling to centres where there are larger retailers. Additionally, HBBs are also characterized by formal existence with illegal operation of business in their owners’ residential place. • This study found that the assessment of HBBs is based on plethora indicators that are employment creation, social responsibility involvement, community support and local economic development contributors. This study found that HBBs play a pivotal part in employment creation for HBBs owners and the community at large. This employment generation capacity of these business models provides the basis for indicating that they are sustainable. In addition, HBBs are also involved in social responsibility through donations and assisting in community projects. This means that the capacity of these entities to donate and assist with community projects shows that they are indeed sustainable business ventures. • To recommend strategies that could be applied to improve sustainability of HBBs, this study found that the strategies that can be adopted are workshops, information sharing, innovative approach orientation and business forum establishment. Thus, study found that workshops that are focused on providing business management skills to the HBBs are crucial towards ensuring that those running these enterprises have the requisite skills to ensure that they are sustainable. Another strategy of enhancing the sustainability of HBBs is information sharing which implies that the sharing of opportunities to HBBs and government departments is crucial towards the sustainability of HBBs. • The study was also able to construct a model of sustainability of HBBs operating in Makhado and Thulamela Municipality under Vhembe District. The study found that the sustainability of HBBs is dependent on the four factors namely: value creation, value proposition, legal compliance, and management experience. In addition, the model has also provided specific elements that influence each of the sustainability factors; value creation in sustainability of HBBs is influenced by the affordability of products or services offered by HBBs, customers that buy from HBBs, service delivery provided by HBBs and reliable suppliers that HBBs entrepreneurs source their products from. Consequently, value proposition in sustainability of HBBs is influenced by transparency between the customers and HBBs, creation of competitive advantage to gain more customers, product research to ensure that customers’ needs are satisfied and knowing target market of the business. Legal compliance also plays a crucial role in the sustainability of HBBs as businesses must comply with bylaws that govern certain activities of businesses especially HBBs in this case. Legal compliance is influenced by the registration of HBBs with relevant stakeholders, complying with environmental laws since they operate at owner’s residential instead of commercial place which poses many challenges to the residential and surrounding areas, health, and safety regulations to ensure safety of the family members and community members at large, financial regulations, and compliance with latest laws that apply to the type of business. Lastly, the sustainability of HBBs is dependent on management experience of the owners which is influenced by previous relevant management experience, management skills, and continuous training that HBBs’ owners receive to enhance their managerial skills. This model can act as a guide towards the sustainability of the HBBs.